We know that you
care how information about you is used and shared, and we appreciate your trust
that we will do so carefully and sensibly. This Privacy Notice describes how Yamini
and its affiliates (collectively "Yamini") collect and process your
personal information through Yamini websites, devices, products, services,
online marketplace and applications that reference this Privacy Notice.
By using Yamini
Services you agree to our use of your personal information (including sensitive
personal information) in accordance with this Privacy Notice, as may be amended
from time to time by us at our discretion. You also agree and consent to us
collecting, storing, processing, transferring, and sharing your personal
information (including sensitive personal information) with third parties or
service providers for the purposes set out in this Privacy Notice.
Personal
information subject to this Privacy Notice will be collected and retained by Yamini,
at Plot-535, Ghatikia, Near Sai Temple, Bhubaneswar – 751003, Odisha, India.
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We
receive and store any information you provide in relation to Yamini Services.
Check down below to see examples
of what we collect. You can choose not to provide certain information, but then
you might not be able to take advantage of many of our Yamini Services.
Automatic Information: We
automatically collect and store certain types of information about your use of
Yamini Services, including information about your interaction with content and
services available through Yamini Services. Like many websites, we use cookies
and other unique identifiers, and we obtain certain types of information when your
web browser or device accesses Yamini Services and other content served by or
on behalf of Yamini on other websites.
Information from Other Sources: We
might receive information about you from other sources, such as updated
delivery and address information from our carriers, which we use to correct our
records and deliver your next purchase more easily.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
·
Purchase and delivery of products
and services. We use your personal information to take and fulfill orders,
deliver products and services, process payments, and communicate with you about
orders, products and services, and promotional offers.
·
Provide, troubleshoot, and
improve Yamini Services. We use your personal information to provide functionality,
analyze performance, fix errors, and improve the usability and effectiveness of
the Yamini Services.
·
Recommendations
and personalization. We use your personal information to recommend features,
products, and services that might be of interest to you, identify your
preferences, and personalize your experience with Yamini Services.
·
Communicate with you. We use your personal information to communicate with you in
relation to Yamini Services via different channels (e.g., by phone, e-mail,
chat).
·
Advertising. We use your personal information to display interest-based ads
for features, products, and services that might be of interest to you. We do
not use information that personally identifies you to display interest-based
ads.
·
Fraud Prevention and Credit
Risks. We use personal information to prevent and detect fraud and
abuse in order to protect the security of our customers, Yamini, and others. We
may also use scoring methods to assess and manage credit risks.
To enable our systems to recognize your browser or device and to provide and improve Yamini Services, we use cookies and other identifiers.
Does Yamini Share Your Personal Information?
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below, Yamini controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
·
Third-Party Service Providers: We employ other companies and individuals to perform functions
on our behalf. Examples include fulfilling orders for products or services,
delivering packages, sending postal mail and e-mail, removing repetitive
information from customer lists, analyzing data, providing marketing
assistance, providing search results and links (including paid listings and
links), processing payments, transmitting content, scoring, assessing and managing
credit risk, and providing customer service. These third-party service
providers have access to personal information needed to perform their
functions, but may not use it for other purposes. Further, they must process
the personal information in accordance with applicable law.
·
Business Transfers: As we continue to develop our business, we might sell or buy
other businesses or services. In such transactions, customer information
generally is one of the transferred business assets but remains subject to the
promises made in any pre-existing Privacy Notice (unless, of course, the
customer consents otherwise). Also, in the unlikely event that Yamini or any of
its affiliates, or substantially all of their assets are acquired, customer
information will of course be one of the transferred assets.
·
Protection of Yamini and Others: We release account and other personal information when we
believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety
of Yamini, our users, or others. This includes exchanging information with
other companies and organizations for fraud protection and credit risk
reduction.
Other than as set out above, you will receive notice when
personal information about you might be shared with third parties, and you will
have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
·
We work
to protect the security of your personal information during transmission by
using encryption protocols and software.
·
Our
payment gateway vendor currently Razorpay,
follow the Payment Card Industry Data Security Standard (PCI DSS) when handling
payment card data.
·
We
maintain physical, electronic, and procedural safeguards in connection with the
collection, storage, processing, and disclosure of personal customer
information. Our security procedures mean that we may occasionally request
proof of identity before we disclose personal information to you.
·
Our
devices offer security features to protect them against unauthorized access and
loss of data. You can control these features and configure them based on your
needs.
·
It is
important for you to protect against unauthorized access to your password and
to your computers, devices and applications. Be sure to sign off when finished
using a shared computer.
Third-Party Advertisers and Links to Other Websites: Yamini
Services may include third-party advertising and links to other websites and
apps. Third-party advertising partners may collect information about you when
you interact with their content, advertising, and services.
Use of Third-Party Advertising Services: We
provide ad companies with information that allows them to serve you with more
useful and relevant Yamini ads and to measure their effectiveness. We never
share your name or other information that directly identifies you when we do
this. Instead, we use an advertising identifier like a cookie or other device
identifier. For example, if you have already downloaded one of our apps, we
will share your advertising identifier and data about that event so that you
will not be served an ad to download the app again. Some ad companies also use
this information to serve you relevant ads from other advertisers.
Yamini does not sell products for purchase by children. We sell
children's products for purchase by adults. If you are under the age of 18
years, you may use Yamini Services only with the involvement of a parent or guardian.
If you choose to use Yamini Services, your use and any dispute
over privacy is subject to this Notice and our Conditions of Use,
including limitations on damages, resolution of disputes, and application of
the prevailing law in India. If you have any concern about privacy at Yamini,
please contact us with
a thorough description, and we will try to resolve it. Our business changes
constantly, and our Privacy Notice will change also. You should check our
websites frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to
all information that we have about you and your account. We stand behind the
promises we make, however, and will never materially change our policies and
practices to make them less protective of customer information collected in the
past without the consent of affected customers.
Information You Give Us When You Use Yamini Services (also to be termed as cookies policy)
You provide information to us when you:
·
search or
shop for products or services in our marketplace;
·
add or
remove an item from your cart, or place an order through or use Yamini
Services;
·
download,
stream, view, or use content on a device or through a service or application on
a device;
·
provide
information in Your Account (and you might have more than one if you have used more than one
e-mail address or mobile number when shopping with us);
·
upload
your contacts, including access to mobile device contacts for certain services;
·
configure
your settings on, provide data access permissions for, or interact with an Yamini
service;
·
communicate
with us by phone, e-mail, or otherwise;
·
complete
a questionnaire, a support ticket, or a contest entry form;
·
compile
Playlists, Watchlists, or other gift registries;
·
participate
in Discussion Boards or other community features;
·
provide
and rate reviews;
·
specify a
Special Occasion Reminder; or
·
employ
Product Availability Alerts, such as Available to Order Notifications.
As a result of those actions, you might supply us with such
information as:
·
identifying
information such as your name, address and phone numbers;
·
payment
information;
·
your age;
·
your
location information;
·
your IP
address;
·
people,
addresses and phone numbers listed in your Addresses;
·
e-mail
addresses of your friends and other people;
·
content
of reviews and e-mails to us;
·
the
personal description and photograph in your profile;
·
information
and officially valid documents regarding identity and address information,
including PAN numbers;
·
credit
history information;
·
corporate
and financial information; and
Automatic Information
Examples of the information we collect and analyze include:
·
the
internet protocol (IP) address used to connect your computer to the internet;
·
login,
e-mail address, and password;
·
the
location of your device or computer;
·
content
interaction information, such as content downloads, and network details for
download quality, including information about your internet service provider;
·
device
metrics such as when a device is in use, application usage, connectivity data,
and any errors or event failures;
·
Yamini
Services metrics (e.g., the occurrences of technical errors, your interactions
with service features and content, your settings preferences and backup
information, location of your device running an application, information about
uploaded images and files such as the file name, dates, times and location of
your images);
·
version
and time zone settings;
·
purchase
and content use history, which we sometimes aggregate with similar information
from other customers to create features like yaministore.com best sellers;
·
the full
Uniform Resource Locator (URL) clickstream to, through, and from our websites,
including date and time; products and content you viewed or searched for; page
response times, download errors, length of visits to certain pages, and page
interaction information (such as scrolling, clicks, and mouse-overs);
·
phone
numbers used to call our customer service number; and
·
images or
videos when you shop in our marketplace using Yamini Services.
We may also use device identifiers, cookies, and other
technologies on devices, applications, and our web pages to collect browsing,
usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
·
updated
delivery and address information from our carriers or other third parties,
which we use to correct our records and deliver your next purchase or
communication more easily;
·
account
information, purchase or redemption information and page-view information from
some merchants with which we operate co-branded businesses or for which we
provide technical, advertising or other services;
·
information
about your interactions with products and services offered by our affiliates;
·
credit
history information from credit bureaus, which we use to help prevent and
detect fraud and to offer certain credit or financial services to some
customers.
Information You Can Access
Examples of information you can access through Yamini Services
include:
·
status of
recent orders (including subscriptions);
·
your
complete order history;
·
personally
identifiable information (including name, e-mail, password, and address book);
·
payment
settings (including payment method information, promotional certificate, and
gift card balances);
·
e-mail
notification settings (including Product Availability Alerts, Delivers, Special
Occasion Reminders and newsletters);
·
recommendations
and the products you recently viewed that are the basis for recommendations
(including Recommended for You and Improve Your Recommendations);
·
shopping
lists and gift registries (including Wish Lists);
·
your
content, devices, services, and related settings, and communications and
personalized advertising preferences;
·
content
that you recently viewed;
·
Your
Profile (including your product Reviews, Recommendations, Reminders and
personal profile).
Grievance
Officer
Please find below the details of the grievance officer:
Name: Yamini Grievance Cell
e-mail PDF: grievance@yaministore.com
Address: Yamini, Plot-535, Ghatikia, Near Sai Temple, Bhubaneswar – 751003, Odisha, India
Click here for customer support.
The Grievance contact identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.